GENERAL RESPONSIBILITIES

Reporting directly to the Superintendent, the Deputy Superintendent of Operations is an experienced manager and leader accountable for the TMSA Public Charter Schools’ developing strategy and business plan, for the delivery of high performing operational services, and for capacity building required to support TMSA Public Charter Schools’ current scale and future expansion, and for the financial sustainability and public compliance of the organization. The Deputy Superintendent oversees the growth strategy for TMSA Public Charter Schools and leads work to define and deliver on services the central office provides to TMSA schools. The Deputy Superintendent will define school-based operational excellence for TMSA Public Charter Schools and will manage others to ensure the schools achieve such excellence. The Deputy Superintendent serves as a thought partner to the Deputy Superintendent, sits on the TMSA Executive Leadership Team, manages a team of operations professionals, and works closely with the board, and school leaders to ensure TMSA’s success, impact, sustainability, and growth. 

QUALIFICATIONS

• Minimum of a Master’s Degree in Educational Leadership or a related field
• Minimum 5 years of management experience, with success overseeing the following functional areas: finance, human resources, public relations, risk management, facilities, and general operations.
• Charter School management experience is strongly preferred.

SKILLS

• A self-motivated leader who can work independently as well as part of a team
• Ability to multitask giving priority to the most important duties
• Friendly and able to interact professionally and positively with staff, board members, parents, community members, and prospective employees.
• Ability to speak eloquently to school and/or district leaders.
• Values rooted in high expectations, going above and beyond, and deep humility  
• A track record of leading, motivating, and developing high-performing teams ideally across diverse functions.  
• Strong financial acumen and the ability to use financial analysis to evaluate strategic options and generate recommendations.  
• Ability to define operational issues clearly despite ambiguity, provide sound recommendations, and take all critical information into account when making timely, tough decisions. 
• Excellent communication and organizational skills
• Strong public speaking and presentation skills
• Strong interpersonal skills, attention to detail
• Strong knowledge of computers and fundamental technology (i.e. e-learning software, digital and social media)
• Understands and respect the diversity of students’ economic, linguistic and cultural backgrounds and situations
• Ability to work flexible hours including some nights and weekends

DUTIES AND RESPONSIBILITIES:

PEOPLE MANAGEMENT & DEVELOPMENT

• Build and lead a human assets infrastructure in which processes, systems, and practices are grounded in a universal commitment to assets-based talent development.
• Lead the Talent team to implement and refine rigorous processes for attracting, developing, and retaining talent.
• Oversee a comprehensive organization-wide performance management process and work closely with managers to ensure flawless delivery.
• Coach and develop managers throughout the organization; ensuring they have the people management and development skills needed to be best-in-class managers.
• Design and operationalize internal leadership pathways and succession planning.

FINANCE AND OPERATIONS

• Drive operational excellence across all departments including Human Resources, Finance, Public Relations, and Communications, Facilities, Compliance and Risk Management, Transportation, and Food Service
• Collaborate across departments and schools to develop the systems, processes, and services that result in financial health and scalable, effective support for schools
• Support data-driven decisions and management across the organization by leading the reporting against complete financial and operational metrics.
• Manage risk by overseeing financial and operational compliance matters and support managers across the organization in doing so for their departments.
• Oversee staff managing TMSA Public Charter Schools’ federal and state grants to ensure grants are secured, allocated, budgeted, tracked, and in compliance.  Identify new Federal and Private grant opportunities, and corporate partnerships

COMPLIANCE AND RISK MANAGEMENT

• Ensure compliance systems, staffing, and tools are in place for annual and charter cycles such that TMSA Public Charter Schools complies with all federal, state, and local legal and regulatory requirements to ensure no damage to student and staff welfare, financials, ability to operate and grow, or reputation.  
• Implement district-wide safety and security protocols to ensure a safe environment for schools.
• Evaluate the effectiveness of school safety and security programs, develop plans, procedures, and objectives to facilitate and improve safety and security

• Lead district-wide management of legal affairs, insurance, and other risk management strategies. 

FACILITIES & REAL ESTATE

Manage TMSA Public Charter Schools’ real estate portfolio, ensuring facility solutions and plans are in place to achieve growth while integrating mission, finance, development, and facility perspectives. 

TRANSPORTATION AND FOOD SERVICES  

Ensure school-based staffing, systems, and vendors are in place for transportation and food programs with timely, reliable, safe, on-budget, and fully compliant delivery of services. 

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Travel between Raleigh, Greensboro, and Charlotte is required
• Extended work hours will be necessary to accommodate travel
• Follow all Board policies 
• Maintain confidentiality of all student, parent, and staff information

PROGRAM EVALUATION

Complete an evaluation to assess the operational needs of TMSA Public Charter Schools; review annual reports to evaluate the effectiveness of the operational services;  develop, analyze, and distribute the results of annual evaluations to the school’s leadership team and the Superintendent

COMPLIANCE

Maintain excellent records of all operational services and activities, reports, surveys evaluations, funding, annual program evaluations, and communications; ensure TMSA schools and district’s operations remain in compliance with all state and federal guidelines; stay informed of the most current operational requirements.

PROFESSIONAL DEVELOPMENT

Take part in professional learning opportunities at the local, regional, and/or state level with proper authorization; attend all local meetings and training related to School Operations; share ideas and experiences with school or district staff, leadership team, and/or other operational services professionals

Please note this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.